Online counter my.lu.ch with aforms portal integration

On April 24th, the new portal of the canton of Lucerne went live with 100 online forms. We are very pleased to be an integral part of the new online counter with our form solution AFORMSOLUTION (AFS).

Online counter my.lu.ch

Since the go-live on April 24, around 100 digital services can be found in the canton's brand new online portal. Portal users can be identified using the secure login with AGOV and SwissID. The user's login details are immediately pre-filled into the online forms, as AFS is connected to the identification services via OpenID Connect. The portal is based on the portal software from the iGovPortal.ch association, into which the online forms from aforms can be seamlessly integrated. This ensures a particularly high level of usability for users.

Form integration using iFrame

aforms in the canton of Lucerne in numbers

The first AFS form went live in the canton of Lucerne in November 2020. Since then, more than 220 online forms (online processes) have been in production, through which more than 220,000 electronic applications have already been submitted. The most frequently used form alone has over 56,000 applications. Currently, 23 of the 30 departments use the aforms online forms. In more than 450 customer feedbacks, the digitized form processes were rated an average of 4.5 out of 5 points.

aforms in the canton of Lucerne in numbers
If you are already an aforms customer, you can find more information about the project in the download area of our customer area.
We would like to thank the Canton of Lucerne for the trust placed in us and look forward to implementing many more services!

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